Frequently Asked Questions
Everything you need to know about shopping at MoMA Design Store.
How are items selected for the MoMA Design Store?
Every product we sell is evaluated by MoMA’s curatorial department to ensure it meets our standards of excellence, innovation, and relevance to the Museum’s collection.
What are your shipping rates and estimated delivery times?
Shipping costs are calculated based on your order total and destination. Standard shipping typically takes 3-7 business days, while oversized furniture items may requires additional handling time.
What is your return policy?
We accept returns for most items within 90 days of purchase, provided they are in their original packaging and condition. Please note that final sale items and custom furniture are non-returnable.
Do MoMA members receive a discount?
Yes, MoMA members enjoy a 10% discount on most items, along with periodic double-discount events throughout the year.
Can I purchase a gift card for the store?
We offer both physical and digital gift cards that can be redeemed online or at our retail locations in New York and Tokyo.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. International shipping rates and duties are calculated at checkout based on the destination.